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Thursday, 2 June 2016

TRAI launches mobile app for subscribers to register complaints against pesky calls, SMSes

To tighten the noose on telemarketers, regulator the Telecom Regulatory Authority of India (TRAI) has launched a mobile application for telecom subscribers to register their complaints against pesky calls and SMSes in an easy way.
The new mobile app will help people in easily filing complaints and help TRAI to monitor such activities
and take suitable action.The application is available on Android and will be soon launched for Apple iOS soon.
Earlier, subscribers had option of filing complaint by forwarding SMS to 1909 which they received from telemarketers and mention mobile number from which they have received it along with date of receiving but SMS option was not available for pesky calls.
As per rule, Trai has mandated all telecom operators to disconnect telephone numbers from which a pesky call or SMS has originated on receipt of the first complaint.

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